PITTRAD LTD Privacy Policy

1. Privacy Policy Overview

PITTRAD LTD is committed to protecting the privacy, confidentiality, and security of the personal data we process in the course of providing project development, property operations, leasing support, and real estate management services. We handle personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

This Privacy Policy applies to personal data we collect through our website https://pittrad.site, when you contact us by phone or email, when you engage us to deliver services, or when you otherwise interact with our business.

Please read this policy carefully to understand how we manage your personal data and to learn about your rights. If you do not agree with this policy, you should refrain from using our website or providing us with your personal information.

2. Information We Collect

We may collect and process different types of personal and technical information depending on how you interact with PITTRAD LTD.

2.1 Information you provide to us directly

This includes information you choose to share with us, for example when you:

• Submit an enquiry through a contact or booking form on our website;
• Request a proposal, quotation, or project evaluation;
• Communicate with us by email, phone, or in person;
• Engage us to deliver property development or real estate services;
• Subscribe to updates, insights, or event information.

Such information may include:

• Identification details (e.g. name, job title, organisation);
• Contact details (e.g. phone number, email address, postal address);
• Engagement information (e.g. details of your enquiry, project requirements, property information, relevant documentation);
• Billing and transaction information (e.g. invoicing contact and payment references);
• Any other information you choose to provide to us in the course of our engagement.

2.2 Information we collect automatically

When you visit https://pittrad.site, we may automatically collect certain technical information about your device and browsing activity, such as:

• IP address and approximate location (city or region level);
• Browser type and version, device type, and operating system;
• Pages visited, time and date of access, and time spent on pages;
• Referring website or source of your visit;
• Interactions with on-page elements (such as clicks on navigation or forms).

This information is typically collected using cookies and similar technologies, as explained in the Cookies and Tracking Technologies section and in our Cookie Policy.

2.3 Information from third parties

We may receive personal data about you from third parties where this is necessary for our services or where you have given your consent for your information to be shared, including:

• Professional advisers, consultants, or partners involved in a project;
• Publicly available sources such as property registers or company websites;
• Service providers that assist us with website analytics or communications.

3. How We Use Your Information

We use personal data only for specific, explicit, and legitimate purposes and do not process it in a way that is incompatible with those purposes. In particular, we may use your information to:

• Provide and manage our services: to respond to your enquiries, assess project opportunities, prepare proposals, deliver development and property-related services, manage contracts, and administer ongoing client relationships.
• Communicate with you: to respond to questions, send confirmations, provide updates on projects, arrange site visits or meetings, and handle support requests or feedback.
• Improve our website and services: to analyse website usage, measure performance of content and navigation, and enhance user experience across devices.
• Business operations: to manage our internal administration, financial records, risk management, and regulatory compliance in connection with our real estate operations.
• Marketing and insights (where permitted): to send you relevant updates about our services, insights, or events related to property development and management, in line with your communication preferences and applicable law.
• Legal and regulatory purposes: to establish, exercise, or defend legal claims, comply with legal and regulatory obligations, and cooperate with regulators or law enforcement where required.

Where we intend to use your personal data for any purpose not described in this Privacy Policy, we will inform you of the relevant purpose and legal basis at the time, or seek your consent where required by law.

4. Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. Depending on the specific context, PITTRAD LTD may rely on one or more of the following legal grounds:

• Contractual necessity: where processing is required to enter into or perform a contract with you or the organisation you represent, such as delivering a project, coordinating site works, or providing real estate management services.
• Legitimate interests: where processing is necessary for our legitimate business interests (for example, to manage our website, develop and improve services, maintain security, or manage client relationships) and where your interests and fundamental rights do not override those interests.
• Legal obligation: where we must process personal data to comply with a legal or regulatory obligation, including tax, accounting, anti-money laundering, or other statutory requirements.
• Consent: where you have given clear consent for us to process your personal data for a specific purpose, such as certain types of marketing communications or optional cookies not strictly necessary for the operation of the site.

Where we rely on consent, you may withdraw your consent at any time by contacting us using the details set out in the How to Contact Us section or by using any unsubscribe or preference management tools we provide.

5. Cookies and Tracking Technologies

Our website https://pittrad.site may use cookies and similar technologies to operate effectively, to remember your preferences, and to help us understand how visitors use our pages.

5.1 What are cookies?

Cookies are small text files that are placed on your device by a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.

5.2 Types of cookies we may use

• Strictly necessary cookies: required for the website to function and to provide core features such as page navigation and access to secure areas.
• Performance and analytics cookies: help us understand how visitors use the website, which pages are visited, and how users move around the site, so we can improve content and user experience.
• Functionality cookies: allow the website to remember choices you make (such as language preferences) and provide enhanced features.

5.3 Managing your cookie preferences

When you first visit our website, you may be presented with a cookie banner or notice that explains how we use cookies and gives you the option to accept or manage non-essential cookies, where applicable.

You can also control cookies at any time by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality or performance of our website.

For more detailed information, please refer to our Cookie Policy.

6. Sharing Your Data

We do not sell your personal data. We may, however, share personal information with carefully selected third parties where necessary for the purposes described in this policy, or where we are legally required to do so.

6.1 Service providers and professional advisers

We may share your data with trusted third parties that provide services to us, such as:

• IT, hosting, and website maintenance providers;
• Communication and email delivery platforms;
• Professional advisers including lawyers, accountants, or consultants;
• Project-related partners involved in development, construction, surveying, property management, or leasing activities.

These third parties are only permitted to use your personal data to provide their services to PITTRAD LTD and must handle it securely and in accordance with applicable data protection laws.

6.2 Legal and regulatory disclosures

We may disclose your personal data to third parties where we are required to do so by law, regulation, or court order, or where such disclosure is necessary to establish, exercise, or defend legal claims or to protect the rights, property, or safety of PITTRAD LTD, our clients, or others.

6.3 Business transfers

In the event of a reorganisation, merger, acquisition, or sale of some or all of our business or assets, your personal data may be transferred as part of that transaction, in which case we will ensure that the recipient is subject to appropriate confidentiality and data protection obligations.

7. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When determining appropriate retention periods, we consider:

• The nature and sensitivity of the personal data;
• The potential risk of harm from unauthorised use or disclosure;
• The purposes for which we process your data and whether we can achieve those purposes through other means;
• The applicable legal, regulatory, tax, accounting, or other requirements.

In practice, this means that data relating to projects and client engagements is often kept for the duration of the engagement and for a reasonable period thereafter to respond to queries, manage our records, and comply with legal obligations.

Once personal data is no longer required, we will either securely delete or anonymise it so that it can no longer be associated with an identifiable individual.

8. Your Rights

Under UK data protection law, you have a number of rights in relation to your personal data. These rights are subject to certain conditions and exemptions. In particular, you may have the right to:

• Access – request confirmation as to whether we process your personal data and, if so, obtain a copy of your data and certain related information.
• Rectification – ask us to correct or update inaccurate or incomplete personal data we hold about you.
• Erasure – request that we delete your personal data in certain circumstances, for example where it is no longer needed for the purposes for which it was collected.
• Restriction – ask us to restrict our processing of your personal data in certain situations, such as while we are verifying its accuracy or responding to an objection.
• Data portability – receive personal data that you have provided to us in a structured, commonly used, and machine-readable format, and have that data transmitted to another controller where technically feasible.
• Object – object to our processing of your personal data where we rely on legitimate interests as our legal basis, including profiling, or where we process your data for direct marketing purposes.
• Withdraw consent – where we rely on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us using the details set out in the How to Contact Us section. We may need to verify your identity before responding to your request.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you are concerned about how we handle your personal data. Further information is available at www.ico.org.uk.

9. International Data Transfers

PITTRAD LTD is based in the United Kingdom. In some cases, personal data may be transferred to or accessed from countries outside the UK, for example where our service providers host or process data in other jurisdictions.

Where we transfer personal data outside the UK, we will ensure that appropriate safeguards are in place to protect your information in accordance with UK data protection law. These safeguards may include:

• Transferring data to countries that have been deemed to provide an adequate level of protection by the UK Government; and/or
• Using standard contractual clauses or other approved mechanisms that require the recipient to protect your personal data to UK standards.

You may contact us for more information about the safeguards we use in relation to international data transfers.

10. Security Measures

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

These measures may include, as appropriate:

• Use of secure hosting and network protections for our website and systems;
• Access controls and authentication measures for systems containing personal data;
• Encryption or pseudonymisation of data where reasonably practicable;
• Internal policies and training on data protection and information security;
• Procedures for responding to and managing potential data incidents.

While we strive to protect your personal data, no system can be completely secure. If you believe that your interaction with us is no longer secure, please notify us immediately using the contact details below.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide a more prominent notice (for example, on our website homepage).

We encourage you to review this page periodically to stay informed about how we protect your personal data. The latest version of this Privacy Policy will always be available at https://pittrad.site/privacy-policy/.

12. How to Contact Us

If you have any questions about this Privacy Policy, our data protection practices, or if you wish to exercise your data protection rights, please contact us using the details below:

When contacting us, please provide sufficient information to allow us to identify you and respond to your query efficiently.